1. Introduction

Kaushal Electrical & Engineering provides electrical, mechanical, industrial automation, HVAC, water treatment, fire protection, installation and maintenance services for commercial, industrial and institutional projects.

We value the trust of our clients, business partners, contractors and website visitors. This Privacy Policy describes how personal information may be handled during business enquiries, project discussions, quotations and service-related communications.

2. Information We Collect

We may collect information that you voluntarily provide when contacting us, requesting a quotation or enquiring about our products and services.

2.1 Information You Provide

Depending on the nature of your enquiry, we may collect:

• Your full name and designation
• Company or organization name
• Email address and contact number
• Project location and site details
• Service requirements and technical specifications
• Information submitted through contact or enquiry forms
• Other information shared during business communication

2.2 Website and Technical Information

When you visit our website, certain technical information may be collected through our hosting infrastructure, server logs or website analytics tools, where enabled.

• IP address and approximate geographic location
• Browser type and device information
• Pages visited and website interaction details
• Date and time of website access
• Referring websites and technical error information

3. How We Use Your Information

We use the information collected for legitimate business purposes related to our engineering services and customer communications.

• Responding to customer enquiries and service requests
• Preparing quotations, proposals and project estimates
• Understanding technical and project requirements
• Coordinating site visits, inspections and installations
• Managing project execution and service communication
• Providing installation, repair and maintenance support
• Maintaining business records and customer correspondence
• Improving website functionality and user experience
• Meeting applicable legal and regulatory obligations

4. Information Sharing and Disclosure

Kaushal Electrical & Engineering does not sell personal information to third parties.

We may share relevant information where reasonably necessary for project execution, service delivery or compliance with applicable legal requirements.

4.1 Service Providers and Business Partners

Information may be shared with authorized employees, technical consultants, suppliers, contractors or service providers involved in delivering the services requested by you.

4.2 Legal and Regulatory Requirements

We may disclose information when required to comply with applicable laws, regulations, court orders or lawful government requests.

4.3 Business Communication

Relevant contact and project information may be shared internally with authorized team members responsible for enquiries, quotations, technical coordination, installation and maintenance.

5. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, alteration or disclosure.

• Restricting access to information based on business needs
• Using appropriate website and server security measures
• Protecting business communications and project records
• Reviewing security practices when necessary
• Limiting unnecessary collection of personal information

Although we take reasonable precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including business communication, project coordination, maintenance support and applicable legal or recordkeeping obligations.

When information is no longer required, we take reasonable steps to securely delete, anonymize or otherwise dispose of it, where appropriate.

7. Your Rights and Choices

Subject to applicable laws, you may contact us regarding personal information that you have shared with Kaushal Electrical & Engineering.

• Request access to your personal information
• Request correction of inaccurate or outdated information
• Request deletion of information where legally applicable
• Withdraw consent where processing is based on consent
• Raise concerns regarding the handling of your information

We will review and respond to requests in accordance with applicable legal requirements and our legitimate business obligations.

8. Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, understand visitor activity and improve the browsing experience.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

9. Third-Party Websites

Our website may contain links to external websites, business platforms or third-party services. We are not responsible for the privacy practices, content or security policies of those websites.

We encourage visitors to review the privacy policies of external websites before sharing personal information.

10. Changes to This Privacy Policy

Kaushal Electrical & Engineering may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality or applicable legal requirements.

Any updated version will be published on this page with a revised effective date.